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There are “friendly faces” to be found behind Gwent’s free 24/7 mental health support line.

The service, which can be accessed by dialling 111 and pressing option two, is available to adults and children of any age.

It was started at the end of 2022 but now, Aneurin Bevan University Health Board want to highlight the service to show residents what support services are available this Mental Health Awareness Week. 

The service offers bespoke one-to-one advice, support and care to meet the needs of each individual from local, trained practitioners.

Rachel White, team manager for the service said: “It’s patient-led and so the patients feel that Mental Health 111 has made it much simpler for them to get the care that they need any time. 

“Whether that’s in the day or the night, we are here and there will always be a wellbeing practitioner who will be able to help.”

Callers will be asked a series of questions so that a specially-trained practitioner can assess their needs.

The support line is free from mobiles and landlines.