Caerphilly Observer
Member Sign in Manage Membership
Become a Member - no ads
Menu
  • News
    • Senedd
    • Business
    • Newport
    • Opinion
  • Sport
    • Rugby union
    • Football
  • Membership & Subscriptions
  • Notices
  • Obituaries
  • About
    • Advertise
  • Sponsored Content
Menu

Welsh Ambulance Service still under pressure as ‘critical incident’ ends

News | Tom Hicks | Published: 09:46, Thursday January 2nd, 2025.
Last updated: 09:50, Thursday January 2nd, 2025

Support quality, independent, local journalism…that matters

From just £1 a month you can help fund our work – and use our website without adverts. Become a member today

The Welsh Ambulance service declared a ‘critical incident’ earlier this week

The Welsh Ambulance Service (WAS) still faces “significant pressure”, despite standing down its critical incident warning.

On Monday December 30, WAS declared a ‘critical incident’ due to increased demand across its 999 service, with more than 340 calls waiting to be answered across Wales.

In addition, more than half of the trust’s ambulance vehicles were waiting to hand over patients outside hospitals.

Bosses have since apologised to patients who waited “far too long” for an ambulance over the 48-hour period.

Judith Bryce, assistant director of operations, said: “While the critical incident is behind us, significant pressures remain, and it’s really important that the public play their part to protect our precious resources for those who need them most.

“For anyone under the weather after New Year’s Eve celebrations, consider what you can do at home to self-care, including for common ailments like coughs, sore throats and diarrhoea.”

Ms Bryce added that people should continue to only call 999 in a life-threatening emergency.

On Tuesday, Jason Killens, the ambulance service’s chief executive, said the critical situation was “very rare”, as he issued a plea for people to use the service “wisely”.

Meanwhile, Aneurin Bevan University Health Board has reintroduced mask-wearing in hospital wards and clinical settings due to rising flu cases.

In a statement, the health board said: “Masks will be provided at entrances. The use of masks and correct hand hygiene will help us to protect vulnerable patients and reduce transmission risks.”

On-duty ambulance workers to be served dinner on Christmas Day

Sign-up to our daily newsletter


Support quality, independent, local journalism…that matters

From just £1 a month you can help fund our work – and use our website without adverts.

Become a member today

Welsh Ambulance Service

Latest News

  • Ashley Comley, chief executive of Citizens Advice Caerphilly Blaenau Gwent
    From student volunteer to Citizens Advice chief executiveWednesday, February 18, 2026
  • Caerphilly County Borough Council's headquarters in Tredomen
    Parties at odds over plan for 6.25% council tax hikeWednesday, February 18, 2026
  • Demolition underway after the fire
    Major fire cause still unknown as building demolishedWednesday, February 18, 2026
  • Rebecca Evans, Welsh Government cabinet secretary for economy, energy, and planning
    Up to £50k of support available for small and medium businessesWednesday, February 18, 2026
  • The Welsh Government is paying for 160 new ambulances
    £23m funding for 160 new ambulances across WalesWednesday, February 18, 2026
  • Aerial view of the proposed development site (marked roughly in yellow) near Beaumaris Way, Cefn Fforest
    Decision day inches closer on contentious plans for 300 homesTuesday, February 17, 2026

Find out how the communities of Caerphilly County Borough get their names

Caerphilly

Legal & Public Notices

  • Caerphilly County Borough Council public noticesFriday, February 6, 2026
  • Caerphilly County Borough Council public noticesFriday, January 23, 2026
  • Notice of application for a variation of a premises licence: Morgan Jones Bowling ClubThursday, January 15, 2026
  • Caerphilly County Borough Council public noticesThursday, January 8, 2026
© 2009-2026 Caerphilly Media Ltd, Caerphilly Miners Centre for the Community Watford Road Caerphilly, CF83 1BJ. Incorporated in Wales No. 07604006.