Caerphilly Observer
Member Sign in Manage Membership
Become a Member - no ads
Menu
  • News
    • Senedd
    • Business
    • Newport
    • Opinion
  • Sport
    • Rugby union
    • Football
  • Membership & Subscriptions
  • Notices
  • Obituaries
  • About
    • Advertise
  • Sponsored Content
Menu

1.5 million train journeys made using ‘tap-in, tap-out’ payment system

News | Rhys Williams | Published: 12:15, Friday October 17th, 2025.

Support quality, independent, local journalism…that matters

From just £1 a month you can help fund our work – and use our website without adverts. Become a member today

Commuters on the Ebbw Valley line can now pay using tap in tap out
‘Tap-in, tap-out’ payment methods were introduced in south Wales last year

More than one and a half million rail journeys have been paid for using Transport for Wales’ new ‘tap-in, tap-out’ payment system.

in November 2024, TfW became the first UK train operator outside of London and the south-east of England to introduce this paying system.

The pay as you go (PAYG) system is currently available across 95 stations as part of the South Wales Metro project.

There is automatic daily and weekly price capping, which means savings can be made when compared to purchasing a ticket. However, passengers must tap in and out using the same payment method, otherwise they might be charged twice.

Conductors now carry a card reader which checks if a passenger has tapped in at the start of their journey.

Ken Skates, the Welsh Government’s transport secretary, said: “It’s fantastic news that so many people have been benefiting from quick, simple and cost-effective fares through TfW’s PAYG service.

“Those journeys were made possible as a result of our £800m investment, which makes it easier for people to use public transport and experience new trains.”

New trains launched in south Wales – but won’t be on Rhymney line until late 2025

“With the introduction of PAYG across North Wales coming soon, I’m pleased even more people will be able to benefit from flexible and affordable travel across Wales.”

Alexia Course, chief commercial officer at TfW, said: “PAYG is our fastest growing rail product and we’re really excited to be expanding in to Network North Wales next year.

“At TfW our focus has always been to improve the customer experience, and ‘tap-on, tap-off’ ticketing and brand-new trains is having a positive impact on our customers and revenue.


Sign-up to our daily newsletter


Support quality, independent, local journalism…that matters

From just £1 a month you can help fund our work – and use our website without adverts.

Become a member today

TfW

Latest News

  • Chris Morgan with Ysgol Ifor Bach pupils at the new mural in Abertridwr
    Mural celebrating the Aber Valley unveiled at housing developmentMonday, October 20, 2025
  • Protests were held in Caerphilly
    Town centre protests over Nation of Sanctuary pass without incidentMonday, October 20, 2025
  • Aerial image (with site of proposed stand marked in yellow) of Treowen Stars AFC's home ground
    Football club gets nod to build new stand at home groundMonday, October 20, 2025
  • Senedd stock image
    Senedd meeting cancelled as most members unable to attendMonday, October 20, 2025
  • Winners and sponsors at the 2025 GAVO Awards
    Caerphilly’s community volunteers championed once again at annual GAVO AwardsMonday, October 20, 2025
  • 81 Cardiff Road, Caerphilly, pictured in June 2025
    New flats proposed for back of town-centre propertyMonday, October 20, 2025

Find out how the communities of Caerphilly County Borough get their names

Caerphilly

Legal & Public Notices

  • Caerphilly County Borough Council public noticesThursday, October 16, 2025
  • Caerphilly County Borough Council public noticesThursday, October 2, 2025
  • Notice of application for a premises licence: Hanbury Road, BargoedThursday, September 25, 2025
  • Notice of application for a variation of a premises licence: Pontygwindy Industrial EstateThursday, September 18, 2025
© 2009-2024 Caerphilly Media Ltd, Caerphilly Miners Centre for the Community Watford Road Caerphilly, CF83 1BJ. Incorporated in Wales No. 07604006.