Caerphilly County Borough Council’s website has been rated highly in a survey of its users.
A national survey undertaken by the Society of Information Technology Management recognised www.caerphilly.gov.uk as an example of good practice.
It was rated highly for features such as paying council bills online, applying for jobs, requesting collection of bulky waste items and reporting fly-tipping.
The Caerphilly website was judged to have the highest net satisfaction levels in the whole of the UK. The site also received positive feedback in a number of other key areas including accessibility, speed of response and website resilience.
Councillor Colin Mann, cabinet member for finance and resources, said: “We are delighted with these survey results and hope to build on this success by providing even better online services in the future. We are always looking at new ways to make the council more accessible to residents, so developing an effective website is a key part of this agenda.”