Caerphilly’s Labour AM Jeff Cuthbert has condemned plans to close the Cash Offices and Customer First Centres in Caerphilly and Bargoed.
Last week Caerphilly County Borough Council set out cost-cutting plans to save the local authority £2.1m.
As part of the scheme, the council wants to close cash offices and Customer First Centres and introduce a system where people can pay council bills with an electronic swipe card at Post Offices and local shops.
The council also wants to use its library network as a means for residents to access council services.
Caerphilly’s cabinet of leading councillors is due to take a final decision in November.
Mr Cuthbert said: “I know that many council tenants prefer the existing arrangements because they are familiar with the establishments and know the people who work there.
“They, and many other residents of the Caerphilly constituency, regard the current centres as ‘one stop shops’ where they can carry out a number of transactions and receive advice.
“I understand that the council are under severe financial pressure thanks to the UK Government’s brutal budget, and is looking to make cutbacks where they can.
“However, if they are serious about saving money, perhaps they can explain why they have decided to offer free car parking in Caerphilly town centre at Christmas; or why they are pressing ahead with a new waste transfer plant at Trehir when a perfectly good facility already exists at Dyffryn Business Park; or why they have lost millions in taxpayers’ money with their disastrous investments in Icelandic banks.”