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Phone app launched for United Welsh tenants

News | | Published: 13:00, Thursday August 13th, 2015.

Caerphilly-based housing association United Welsh has launched a phone app for its tenants.

The app, which is free to download on iPhone and Android devices, allows residents to pay their rent, report a repair, report antisocial behaviour, sign up for volunteering and employment opportunities, and contact staff.

Tenants can also access the app via a web portal on the United Welsh website.

Louise Taggart, Digital Inclusion Officer for United Welsh said: “We wanted to provide tenants a quicker, more convenient way of accessing our services and working with us.

“Research showed that over 65% of our website visitors were coming to us via mobile and tablet devices, which further cemented the need to make ourselves more accessible online.”

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