Caerphilly Observer
Member Sign in Manage Membership
Become a Member - no ads
Menu
  • News
    • Senedd
    • Business
    • Newport
    • Opinion
  • Sport
    • Rugby union
    • Football
  • Membership & Subscriptions
  • Notices
  • Obituaries
  • About
    • Advertise
  • Sponsored Content
Menu

Hope for 1,100 Tesco workers affected by closure of Cardiff contact centre

News | | Published: 13:18, Monday July 24th, 2017.
Last updated: 13:26, Monday July 24th, 2017

Tesco House, on Maes-Y-Coed Road, Cardiff
Tesco House, on Maes-Y-Coed Road, Cardiff

Around 20 companies based in the South Wales area have said they could offer new jobs to the majority of the 1,100 workers facing potential redundancy from Tesco’s contact centre in Cardiff.

Last month the supermarket chain announced plans to close Tesco House, on Maes-Y-Coed Road, putting around 1,100 jobs at risk. It has been estimated by union USDAW that around 100 are from the Caerphilly area.

In response Economy Secretary Ken Skates AM established the Tesco Taskforce, which includes the Minister for Skills and Science, representatives of Careers Wales, the Welsh Contact Centre Forum, DWP, Public Health Wales, Trade Unions and Welsh Government officials, to ensure that workers affected could access the very best support.

Mr Skates said: “Tesco’s plans to close its Cardiff contact centre have come as a devastating blow to its highly skilled and award-winning staff.

“While Tesco are still consulting on these plans, there remains some hope that they may reverse their decision. However in the mean time we are working with our Taskforce to do all we can to provide the support and reassurance that staff need at this difficult time.

“I am pleased to report that just over one week since the first meeting of our Taskforce, we have now received in confidence indications from around 20 successful and well established companies in South Wales that they would be interested in providing employment opportunities to Tesco staff at risk of redundancy.

“This is a huge testament to what can be achieved through a proactive and collaborative approach. Our priority throughout the summer will be to maintain momentum so that whatever Tesco’s ultimate decision, we can work to ensure the best achievable outcome for affected workers.”

In a joint statement, Assembly Members Hefin David (Caerphilly), Julie Morgan (Cardiff North) and Jenny Rathbone (Cardiff Central) said: “We are reassured that the Welsh Government has recognised the toll that Tesco’s decision has had on employees and their families, and it has set up a task force to give the necessary support. The Cabinet Secretary told us that his officials have identified over 20 businesses – many of them household names – who have expressed an interest in taking on the dedicated and hard-working Tesco staff because of their transferable skills.

“The Welsh Government has also commissioned a review of trends in employers’ approaches to outsourcing, with a view to developing a skills-based strategy for the future labour market.

“Ultimately, however, we firmly believe that Tesco could and should have done a lot better in terms of engaging with its staff and with local elected representatives on such a significant issue.”

Leave a Reply Cancel reply

You must be logged in to post a comment.

Latest News

  • Fifty Christmas hampers have been delivered to families in need this year
    Christmas hampers delivered to residents in need thanks to campaignWednesday, December 24, 2025
  • Machen WI members with Co-op store manager Stephen Willey next to the decorated coffee cup
    Machen Women’s Institute brings festive cheer to with Christmas coffee cup topperWednesday, December 24, 2025
  • christmas lights stock image
    The urgent mental health support available in Gwent this ChristmasWednesday, December 24, 2025
  • The Welsh Ambulance Service will be using new electric ambulances
    Welsh Ambulance Service unveils first fully-electric vehiclesWednesday, December 24, 2025
  • The proposed development site between Duffryn Road and Llanarth Street, Brynawel, pictured in May 2023
    Three homes proposed for village’s ‘underused’ green plotTuesday, December 23, 2025
  • Gwent Police officer
    Two people released on conditional bail following attempted robbery at shopTuesday, December 23, 2025

Find out how the communities of Caerphilly County Borough get their names

Caerphilly

Legal & Public Notices

  • Caerphilly County Borough Council public noticesThursday, November 27, 2025
  • Notice of application for a premises licence: Darts Dungeon, BargoedThursday, November 27, 2025
  • Notice of application for a premises licence: Ffos CaerffiliThursday, November 27, 2025
  • Caerphilly County Borough Council public noticesThursday, November 13, 2025
© 2009-2024 Caerphilly Media Ltd, Caerphilly Miners Centre for the Community Watford Road Caerphilly, CF83 1BJ. Incorporated in Wales No. 07604006.