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Gwent Police launches emergency call video streaming trial

News | | Published: 13:20, Tuesday November 14th, 2017.

The 999eye scheme will allow emergency callers to stream video and photos to police control rooms
The 999eye scheme will allow emergency callers to stream video and photos to police control rooms

A pilot scheme which allows members of the public to stream live video footage or photos when making emergency calls has been launched by Gwent Police.

The force is the first in Wales to trial the scheme, dubbed 999eye, which was initially developed by West Midlands Fire Service and Capita for fire related incidents.

The scheme allows control rooms to open a secure link with callers and video footage be shared. It also helps to locate the exact location of an incident.

Superintendent Ian Roberts, Head of Gwent Police Force Control Room, said: “It’s fantastic that Gwent Police is leading the way in piloting such an advanced piece of technology.

“In addition to transforming the way 999 calls are dealt with, 999eye will also provide crucial evidence to support ongoing investigations, bringing significant benefits to officers, 999 callers and members of the public.”

4 thoughts on “Gwent Police launches emergency call video streaming trial”

  1. Edward J Smith says:
    Tuesday, November 14, 2017 at 14:39

    What ever next? We need constables on the streets not streamed videos. People already spend too much time on their phone. This is not going to help another gimmick to cover up for lack of police.

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  2. John Coffi says:
    Wednesday, November 15, 2017 at 10:12

    Yes – more gimmicks,which sadly proves that Gwent Police have insufficient officers to provide the public with a proper,accountable police service.
    A service which we all pay for in our council tax precept.
    It’s no wonder crime and antisocial behaviour is on the increase.

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    1. Edward J Smith says:
      Thursday, November 16, 2017 at 07:38

      I just wonder how many witnesses who stream their calls will be attacked even further by the criminal. Gwent police it seems are willing to put victims at risk, because of their less constables on our street.

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      1. John Coffi says:
        Thursday, November 16, 2017 at 09:13

        Yes,that’s a very good point – most aggressors / perpetrators of crime are not going to want the public filming them in the act.

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