Caerphilly MP Wayne David has called for a direct bus service to the Royal Gwent Hospital in Newport.
Currently, buses from Caerphilly go to Newport bus station, with passengers having to catch a second bus to the hospital.
The Labour MP is urging people within the Caerphilly constituency to write to Stagecoach calling for a regular, direct bus service from the Caerphilly area to the Royal Gwent.
Mr David said: “People have pointed out to me that although there is a direct bus service to the Heath Hospital in Cardiff, there is no direct service from Caerphilly to the Royal Gwent.
“Car parking is a huge problem at the Royal Gwent and a large number of local people rely on the bus service.
“It seems to me entirely reasonable that at least some of the buses go directly to the hospital, given that this is a major District General Hospital which serves the Caerphilly area.”
He added: “Stagecoach have indicated to me that they are considering making changes to the bus routes from Caerphilly to the Royal Gwent and it is therefore important that constituents write to Stagecoach urging them to make the changes.”
Caerphilly resident Janice Quartley, 76, said: “When my husband was in the hospital I had to catch two buses to go and see him.
“Sometimes I would be out the house for five or six hours just for an hour-long visit.
Caerphilly AM Hefin David said: ” I’ve written to Stagecoach and the Aneurin Bevan Health Board to urge them to consider tailoring services around the needs of patients who’re feeling particularly vulnerable when they visit hospital.
He added: “The prospect of my constituents catching a bus from the city centre to the hospital, and then another bus from the hospital back to the city centre is far from ideal.”
A Stagecoach spokeswoman said: “Whilst it is not possible to directly connect all towns with the Royal Gwent Hospital by bus, we are actively looking into this at present so that Caerphilly customers will have a direct connection. We hope to finalise plans shortly.”