The deadline to renew bus passes has been pushed back to January 31 by Transport for Wales (TfW).
The original deadline for renewing bus passes was December 31, but the company has announced a two-month “grace period” will be in place in the New Year to accommodate those yet to renew.
All bus passes need to be renewed as the old cards will no longer be recognised on electronic readers on buses after February 29.
TfW chief executive James Price said: “Since September, we’ve received over 550,000 applications, which includes 25,000 paper applications and there’s been a significant operation behind the scenes to process all the applications as quickly as possible.
“However, there may be people who haven’t applied yet or customers who are still waiting for their new cards to arrive. As a result, we are implementing a grace period in the new year and have worked with bus operators to agree a period of two months.
“During this time bus drivers should accept both old and new-style cards for travel.
“It’s important to stress that this period will be temporary and is not an extension of the deadline.
Mr Price added: “Those who wish to continue receiving the travel benefits into 2020 will need to reapply for their new card by 31 January to make sure that we have time to issue a new card before 29 February.”
Welsh Government’s minister for economy and transport, Ken Skates AM, said: “While the majority of applications are in, the expiry date is fast approaching and we have agreed an official grace period.
“This temporary extension will give more time to those who need it, and help alleviate concern for people who haven’t received their new card.”
Bus passes can be renewed online at obv.sr/buspass.
Paper applications are available from Caerphilly County Borough Council or by calling 0300 303 4240.