Caerphilly Observer
Member Sign in Manage Membership
Become a Member - no ads
Menu
  • News
    • Senedd
    • Business
    • Newport
    • Opinion
  • Sport
    • Rugby union
    • Football
  • Membership & Subscriptions
  • Notices
  • Obituaries
  • About
    • Advertise
  • Sponsored Content
Menu

Two train stations to go fully digital as manned ticket offices scrapped

News | Tom Hicks | Published: 15:32, Wednesday August 2nd, 2023.
Last updated: 15:32, Wednesday August 2nd, 2023

Support quality, independent, local journalism…that matters

From just £1 a month you can help fund our work – and use our website without adverts. Become a member today

Aber train station
Aber train station

Aber and Pengam train station ticket offices are set to close for good after Transport for Wales (TfW) announced its been unable to find someone to run them.

The manned ticket offices did close during the Covid-19 pandemic, but were temporarily reopened and staffed by members of TfW.

It’s understood now however that due to low passenger numbers and an unwillingness to commit more staff, TfW has closed the ticket offices.

A spokesperson said: “The ticket offices at Aber and Pengam stations were previously operated by third party retail agents but these arrangements came to an end during the pandemic and we have so far been unable to find replacements.

“The ticket offices have subsequently been staffed by our assistant ticket examiners on a temporary basis, but colleagues in these roles are now returning to their regular duties and will no longer be operating from the ticket office.

“Should we receive enquiries from retail agents about operating one or both of the ticket offices, we will look into reopening the sites in the future. In the meantime, customers can buy tickets from the ticket vending machines at the stations, from our on-board staff or via the TfW mobile app.”


Sign-up to our daily newsletter


Support quality, independent, local journalism…that matters

From just £1 a month you can help fund our work – and use our website without adverts.

Become a member today

Google

Latest News

  • The new 756 Fast Light Intercity and Regional Trains are being introduced in south Wales
    Transport for Wales rail fare prices to be frozen for the next yearFriday, February 27, 2026
  • doctor stock image
    New bone cement cleared for use as patients to be contacted over cancelled operationsFriday, February 27, 2026
  • Newbridge Memo
    Weekend of St David’s Day celebrations at Newbridge MemoFriday, February 27, 2026
  • Representatives from the organisations involved in the trial
    Council joins landmark hydrogen refuse vehicle trialFriday, February 27, 2026
  • John Kirwan, left, and Jake Turner outside 10 Downing Street
    Community volunteers invited to 10 Downing Street St David’s Day celebrationFriday, February 27, 2026
  • Mental health awareness training being offered to rugby clubsThursday, February 26, 2026

Find out how the communities of Caerphilly County Borough get their names

Caerphilly

Legal & Public Notices

  • Caerphilly County Borough Council public noticesFriday, February 6, 2026
  • Caerphilly County Borough Council public noticesFriday, January 23, 2026
  • Notice of application for a variation of a premises licence: Morgan Jones Bowling ClubThursday, January 15, 2026
  • Caerphilly County Borough Council public noticesThursday, January 8, 2026
© 2009-2026 Caerphilly Media Ltd, Caerphilly Miners Centre for the Community Watford Road Caerphilly, CF83 1BJ. Incorporated in Wales No. 07604006.