Caerphilly Observer
Member Sign in Manage Membership
Become a Member - no ads
Menu
  • News
    • Senedd
    • Business
    • Newport
    • Opinion
  • Sport
    • Rugby union
    • Football
  • Membership & Subscriptions
  • Notices
  • Obituaries
  • About
    • Advertise
  • Sponsored Content
Menu

Second-hand car complaints tops Caerphilly Trading Standards list

News | Richard Gurner | Published: 13:00, Friday June 29th, 2012.

Complaints about second-hand cars account for more than one in ten calls to Trading Standards in Caerphilly County Borough.

During the last financial year, 192 of the 4,871 calls (12%) made to Consumer Direct Wales relating to Caerphilly were concerned with second-hand cars.

Complaints about home maintenance and improvements crept in at second highest, with 120 complaints (7% of all calls). Completing the top five were complaints over personal computers, telecommunications and vehicle repairs.

Of the 4,871 calls, 1,602 needed further in-depth consumer advice.

Cllr David Poole, cabinet member for community and leisure services with Caerphilly County Borough Council, said: “The council is dedicated to providing a high quality Consumer Advice service by protecting the public from criminal activities, empowering consumers to take action and supporting local businesses. The service also acts as a basis to improve the knowledge of the consumer, whilst making the borough a place where people are happy to live.”

The council said the overall level of customer satisfaction was high in the county borough with 98% of callers are fairly or very satisfied with the Consumer Advice service.

Leave a Reply Cancel reply

You must be logged in to post a comment.

Latest News

  • Suspected artillery shell found at Bedwas home prompts evacuationTuesday, June 2, 2026
  • Gwent Police's headquarters
    Gwent Police threatened with legal action over trans policyTuesday, June 2, 2026
  • First Minister to recommend counsel general to the King for appointmentTuesday, June 2, 2026
  • First Minister Rhun ap Iorwerth
    First Minister quizzed on Welsh NHS pressures in his first-ever FMQsTuesday, June 2, 2026
  • Gwent Police officer
    Man in court after police raid cannabis farm on industrial estateTuesday, June 2, 2026
  • Tredegar Junction Hotel, Pontllanfraith
    Green light for new flats at former pub site after affordable housing deal struckTuesday, June 2, 2026

Find out how the communities of Caerphilly County Borough get their names

Caerphilly

Legal & Public Notices

  • Caerphilly County Borough Council public noticesThursday, May 28, 2026
  • Caerphilly County Borough Council public noticesThursday, May 14, 2026
  • Notice of application for a premises licence: Fferm GelliThursday, May 14, 2026
  • Notice of claim to land, TrethomasThursday, April 16, 2026
© 2009-2026 Caerphilly Media Ltd, Caerphilly Miners Centre for the Community Watford Road Caerphilly, CF83 1BJ. Incorporated in Wales No. 07604006.