Get Caerphilly Online is in partnership with Communities 2.0, the Welsh Government’s digital inclusion project and is part funded by the European Regional Development Fund, Caerphilly County Borough Council and BT’s Connected Society programme – BT’s commitment to help people around the world gain the skills and confidence they need to join the online community.
This column is your chance to ask your digital questions which will be answered by Isobel Hunt, Co-ordinator of Get IT Together.
Get IT Together is managed by Citizens Online.
My mother is slowly getting used to using the laptop I gave her for Christmas, but I am not sure if the help I am giving her is correct – are there any lesson guides available?
There are several websites with lessons and exercises to help learn to use a computer.
www.bbc.co.uk/webwise/guides/learning-resources is a very user friendly one. www.digitalunite.com also has a range of easy to follow guides.
If your mother prefers to be shown how to do something by a real person and she lives in Caerphilly County Borough, she could go along to a Digital Friday session in a library. More drop in sessions at libraries are coming soon.
We are going on a cruise in July and my husband thinks it would be a good idea to take my tablet. Is it?
Taking your tablet with you is a great idea as it means you can email pictures home, keep in touch with home events through local news and also have all your reading material in one place.
You could even be adventurous and have some apps to learn the local lingo.
However, be careful to check out the procedures for carrying your tablet if you are taking a flight to your ship and find out if there is Wi-Fi on the ship and if they are charging for its use. Some travel companies have made some quite shocking charges.
If you decide to take it, make sure you have good security on it and that you know how to link to a new Wi-Fi. Most of the libraries in Caerphilly now have free Wi-Fi access, so you could test it in your local one.
The Get Caerphilly Online campaign runs sessions across the borough to support people to get online and use technology.
For more information visit www.getcaerphillyonline.org.uk.
If you have a digital question please email isobel.hunt@citizensonline.org.uk
This is daft. There are no procedures for carrying a tablet on a plane. It’s just like carrying any other inanimate object that isn’t a weapon. Put it in your hand luggage and forget about it. You can even leave it on out of flight mode now. Same thing goes for mobile phones.
Why go to the library or use someone else wifi network to connect to? Disconnect from your own, click ‘forget’ and reconnect. It’s far easier…
If I was elderly reading this, I would think it’s all difficult and terrifying using a tablet in a different place, it’s not. This article dramatises it.
But this isn’t really about peoples I.T issues, it’s merely promoting Get Caerphilly Online, another European funded council run pet project. What I’d like to know is how to turn off BT fon hotspot on the BT home hub, BT are unwilling to turn it off as it provides free wi if to joe public from anybodies home hub – or should i just get another router, if so which one, and what switch should i use in my remote office to run two pc’s and a printer.
I know how. I’m using Homehub 5. I leave mine on as I travel around the country a lot and like to take advantage of the other BT hotspots there. Living in a semi-rural area, no one connects to mine. To change it, log in here and access settings. Depending on your Homehub it is different.
http://bthomehub.home/
But this isn’t really about peoples I.T issues, it’s merely promoting Get Caerphilly Online, another European funded council run pet project. What I’d like to know is how to turn off BT fon hotspot on the BT home hub, BT are unwilling to turn it off as it provides free wi if to joe public from anybodies home hub – or should i just get another router, if so which one, and what switch should i use in my remote office to run two pc’s and a printer?