A beauty spa has lost around £200,000 in revenue because of disruption caused by Caerphilly’s Pwllypant roundabout roadworks.
The owner of Captiva Spa owner, Dr Sarah Bruton, said her business had been able to absorb the loss of revenue and not lose staff by using company reserves – although it has been a struggle at times.
The business is situated directly off the A468/9 roundabout down Corbett’s Lane. Work on the £5.5 million project finished yesterday – almost two months over schedule.
Dr Bruton said: “Since the beginning of the project [in October last year], we are down about £200,000.
“We have been in a position where we have been forced to close early and have had to cancel events because of the short notice given about road closures.”
She added: “We have been in business for ten years and for nine we have grown year-on-year, so we are in a stable financial position. We are very proud that we have managed to keep our staff and jobs, but it has not been easy by any means.”
The owner of the award-winning business has written to the council asking for financial compensation.
Dr Bruton said: “Although everyone has been sympathetic and very nice, there has been no support offered.”
A spokesman for Caerphilly County Borough Council said the local authority had taken steps throughout the work to ensure residents, businesses, and the wider travelling public were kept informed and updated. “Significant” changes had also been made to limit disruption, such as the reopening of two lanes from the Llanbradach bypass and night time resurfacing works.
He added: “The usual remedy where a business believes it is suffering from trade disruption caused by building / engineering works in the surrounding area is to seek a reduction in the rateable value of the premises by completing an appeal form issued by the Valuation Office.”
