Get Caerphilly Online is in partnership with Communities 2.0, the Welsh Government’s digital inclusion project and is part funded by the European Regional Development Fund, Caerphilly County Borough Council and BT’s Connected Society programme – BT’s commitment to help people around the world gain the skills and confidence they need to join the online community.
This column is your chance to ask your digital questions which will be answered by Isobel Hunt, Co-ordinator of Get IT Together.
Get IT Together is managed by Citizens Online.
I take my tablet everywhere with me. How do I keep my data safe if I lose it? Is there something that will help me find it again?
You cannot lock a door that has no lock fitted – you need to set a password or Pin in the device so that the apps can then use this.
To find a lost device you need to ensure that it has location services switched on so the app is able to “tell us where it is”.
Go to the Settings menu to find password and location services (under Privacy) and then download a suitable app.
For Apple products (iPad,iPhone etc) just follow the Apple instructions.
For Android devices there are a number of paid and unpaid apps that can be downloaded – I use AVG Antivirus Free for Tablets, but BT released an article a while back singing the praises of Lookout. I gather that both apps are also compatible with Huddle and the Kindle fire. A nice touch with the AVG is that it emails all details of the device, along with instructions of how to find it, to an email of your choice – obviously one not set up on that device.
The Get Caerphilly Online campaign runs sessions across the borough to support people to get online and use technology.
For more information visit www.getcaerphillyonline.org.uk.
If you have a digital question please email firstname.lastname@example.org