Gwent Police and Crime Commissioner Ian Johnston has announced a series of workshops where he will meet victims of crime.
The workshops, being held over the next couple of months across Gwent’s five local authorities, are designed to help improve the service of Gwent Police.
Caerphilly County Borough will have its workshop on March 4 at Ystrad Mynach.
Mr Johnston said: “We have invited people who have experienced a variety of crimes to attend and tell us about the kind of service they received from officers. Whether they’ve had a positive experience or they are dissatisfied with the service, I want to know as this information will help us improve the service.
“We already survey victims of crime every three months and we know that while the majority are extremely satisfied, around a quarter of our victims would like more feedback on the actions the police are taking to detect and bring criminals to justice.
“Preventing crime happening in the first place and reducing the number of victims is, of course, one of Gwent Police’s priorities. However, how we deal with people who have been victims is another priority which I’m passionate about.
“It’s really important that we listen carefully to those who’ve had experience of our service, and indeed to the officers and staff who provide the service, as only then can we improve things for victims.
“If victims are unable to attend a session I am also happy for them to contact me about their experience separately. They can contact my office and I will welcome their feedback and comments.”